While I’m complaining about notifications, I’d like to talk about the system my letting agent uses to handle rent payments.
When I pay rent, which is by far the worst part of my month, I get:
- A push notification from my bank, telling me how much money I just spent.
- A text from my letting agent, telling me how much money I just spent.
- An email from my letting agent, telling me how much money I just spent.
- A few days after the previous email I get another email, with the header “payment is due” and under an angry looking red glyph, the text “this is to confirm that there is no outstanding balance.”
See, I know when I pay rent. Not just because it happens automatically at exactly the same time every month, but because of the deep psychic damage that strikes me wherever I may be when it happens.
I don’t need to be told about it four times.
